Terms of service

Terms of Service

These Terms of Service govern your use of valerrow.com and any purchase made through it. Please read them carefully.

1. General Information

The following information is provided for transparency:

  • Business owner: Brianna Rae Hayden (sole proprietor)
  • Trading name: Valerrow
  • Business address: 115 Tom Chapman Blvd, Apt 501, Warner Robins, GA 31088-7856, United States
  • Email: contact@valerrow.com
  • Website: valerrow.com
  • Business activity: E-commerce — online sales of polo shirts and related apparel

2. Scope and Acceptance

These Terms of Service govern your access to and use of valerrow.com, as well as the purchase of any products offered through the website. By accessing the website or placing an order, you agree to be bound by these terms in full.

Valerrow reserves the right to amend these Terms of Service at any time. The version in effect at the time of your purchase governs that transaction.

3. Purchase Process and Contract Formation

  1. Product selection: Browse our catalog and add the desired items to your cart.
  2. Delivery information: Provide your delivery address and contact details.
  3. Payment: Select and confirm your preferred payment method.
  4. Order review: Review your full order — products, quantities, prices, and shipping costs.
  5. Place order: By clicking "Place order", you confirm your purchase and accept these Terms of Service.
  6. Order confirmation: Valerrow will send you an order confirmation email. A binding sales contract is formed when we dispatch your order.

The language of the contract is English.

4. Prices and Taxes

All prices on valerrow.com are displayed in US Dollars ($). Applicable sales tax is calculated and displayed at checkout, where required, based on your delivery location. Prices may be updated at any time without prior notice and will not affect orders already confirmed.

5. Payment Methods

Valerrow accepts the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed securely through Shopify Payments, which complies with PCI DSS standards. Valerrow does not store full payment card details at any point in the transaction.

6. Product Availability

We work to keep product listings and stock levels accurate. If a product becomes unavailable after your order is confirmed, Valerrow will notify you by email, cancel the affected order, and issue a full refund to your original payment method.

7. Your Consumer Rights

Nothing in these Terms of Service limits any rights you may have under applicable federal or state consumer protection law in the United States, or under the consumer laws of your country of residence if you order from outside the US.

8. Intellectual Property

All content on valerrow.com — including text, product images, photographs, logos, graphic design, and source code — is the property of Valerrow or its licensors and is protected by applicable intellectual property laws. Reproduction, distribution, or commercial use of such content without prior written authorization from Valerrow is strictly prohibited.

9. Acceptable Use

You agree to use valerrow.com lawfully and responsibly. The following are prohibited:

  • Using the website for fraudulent, deceptive, or unlawful purposes
  • Attempting unauthorized access to systems, accounts, or other users' data
  • Uploading or transmitting malicious code, viruses, or disruptive content
  • Reproducing, reselling, or commercially exploiting any part of the website without express written authorization

10. Limitation of Liability

To the fullest extent permitted by law, Valerrow shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or inability to do so, except where such losses are caused by our negligence, willful misconduct, or breach of contract.

Our total liability to you shall not exceed the total amount paid for the purchase that gave rise to the claim. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

11. Dispute Resolution

We encourage all customers to contact us directly at contact@valerrow.com in the first instance — we aim to respond within 2 business days and are committed to resolving issues fairly and promptly.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Georgia and the United States of America, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms shall be subject to the courts located in the State of Georgia, except where mandatory consumer protection law allows you to bring proceedings in your local courts.